Inside Sales Representative

Wolters Kluwer Health's, Health Learning, Research & Practice group (HLRP) is a global leader in providing innovative online research solutions and medical and nursing journal publishing solutions for healthcare practitioners, students, and research professionals. HLRP has a presence in 142 countries and adoption by more than 95% of the world's academic medical institutions. HLRP is known for its two strong brands, Ovid (www.ovid.com) and Lippincott Williams & Wilkins (www.lww.com) journals.
Ovid is the world's leading information search, discovery, and management solution providing professionals in science, medicine, and healthcare all over the world with a single online destination for seamlessly accessing and working with premium online journals, books, and databases from the world's leading publishers. Additionally, it offers you research productivity tools so whether you're managing large scale, document-intensive projects or making time-sensitive, evidence-based decisions, Ovid delivers the flexibility, speed, and efficiency you're looking for.
We are seeking an Inside Sales Representative to work in our Norwood, MA office.
The Inside Sales Representative for Ovid performs their duties over the phone as well as through written correspondence. They are responsible for the account management of customers in a specified market within an assigned territory. This includes revenue goals in a territory consisting of renewal subscriptions and new sales orders.
Oversees all aspects of a territory €“ renewals, new sales, and account management.
Partner with Field Sales to achieve quotas on renewals and new sales.
Partner with Field Sales, Customer Service, Technical Support, IP Relations and Finance to provide superb customer service.
Works closely with Field Sales, Customer Service and Technical Support to process orders, price requests, technical issues, finance questions, etc.
Prepares accurate and timely sales projections on a weekly basis.
Follow up on and qualify customer leads, passing to the Field Representative when appropriate.
Work as a team within Inside Sales and mentor new hires as needed.
Help to create a positive and motivating work environment.
Qualifications: QUALIFICATIONS:
Bachelor's Degree preferred, or equivalent years of experience required.
1 - 3 years of sales experience or equivalent; inside sales or account management experience
MS Office; intermediate level experience with Word, Excel and Outlook
Experience with Salesforce.com or other CRM preferred
Effective communication skills, analytical skills, and negotiation skills
Excellent interpersonal skills a must
Strong organizational skills
Ability to multi-task
Ability to travel 5 €“ 10%
About Wolters Kluwer
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2016 annual revenues of ‚4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at (888) 495-4771.

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